Shipping Policy

🚚 Shipping Policy

Thank you for choosing us! To ensure a smooth shopping experience, please carefully review our shipping policy below.

📦 Estimated delivery time = Order processing time + International shipping time + Local delivery time

1. 🧾 Order Processing

📩 After receiving your order, we will send a confirmation email to the address provided during checkout.

✏️ Order changes: If you need to modify your order, please contact us within 24 hours of placing it. Orders cannot be changed after 24 hours. Thank you for your understanding!

⏳ Processing time: Since most orders require customized names and numbers, they are usually processed and shipped within 3–5 business days. Special customized or limited-stock products may require 5–8 business days.

2. 🔍 Order Tracking

🌐 Tracking website: 17TRACK
Available in most countries and regions.

📨 After your order has been shipped, we will email you the tracking number and instructions. Enter the tracking number on the tracking website to check your delivery status.

⏱️ Tracking information may take 1–3 business days to update.

📦 For logistical reasons, items from the same order may be shipped in separate packages, even if combined shipping was selected.

📩 If you do not receive the tracking email, please check your spam or junk folder.

3. ✈️ Shipping Destinations

We provide standard international delivery through global air-freight services. Actual delivery times vary depending on the destination.

📍 We currently ship to:

🇪🇺 Most European countries
🇺🇸 United States
🇨🇦 Canada
🇲🇽 Mexico
🇦🇺 Australia
🇳🇿 New Zealand

4. 💰 Delivery Times and Shipping Fees

🌍 Southern and Eastern Europe: 5–9 days
💵 Standard shipping: US$7.99

🌍 Northern Europe: 10–15 days
💵 Standard shipping: US$23.99

🇦🇺 Australia and New Zealand: 8–14 days
💵 Standard shipping: US$7.99

🇺🇸 United States: 7–12 days
🚫 Overseas islands and territories are excluded.

🇨🇦 Canada: 10–15 days

🇲🇽 Mexico: 12–20 days

💵 Standard shipping to the United States, Canada, and Mexico: US$7.99

⚠️ Important Information

⏰ The estimated time frames above cover international shipping only and do not include local delivery time.

🌦️ Political conditions, extreme weather, Black Friday, and other major holiday promotions may cause unavoidable shipping delays. Thank you for your understanding.

📞 If your order does not arrive within the estimated delivery period, please contact our customer service team. We will do our best to assist you.

🚛 If your package is delayed after reaching your local area, please contact the local delivery company. Contact details depend on the carrier handling your package.

💬 Contact Us

For additional assistance, please contact us:

✉️ Email: support@kickvera.com
📱 WhatsApp: +852 4629 5428